What Our Customers Say

To tell us about your experience at Nissan of Bourne, click the button to the right.

We look forward to hearing from you.

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GRANDMA from mASHPEE, MA September 24th, 2014

An unexpected event

September 6, 2014

I came as a visitor with a family member. I had no attention buying a car period. After the wonderful experience my family member had. I was impressed with what took place when the manager Erick Martinez brought to my attention if I wanted to buy a vehicle. I said no thank you, although in the back of my mind I needed one. He wrote up an idea which sounded good but I knew it would not take place. I went along with it STILL it could not take place. by the time I came back from a test drive THE DEAL WAS DONE!!...I still can't believe that Erick Martinez got it done. Kudos!!!! :)
Jessica from Cape Cod, MA September 24th, 2014

Nissan of Bourne made it happen

September 15, 2014

I went to another dealership and they could not help me, why, I do not know. I decided to go see Nissan of Bourne, greeting was nice with Rick Kelley, then the Manager Erick came by and sat down with me and was a great listener and help me get more than what I was expecting and for so much less. This is what customer service is all about.
David from Sommerset, MA September 24th, 2014

My forth Murano

September 16, 2014

The process was so easy, quick and to the point. No time wasting and finalize the complete deal with The manager Erick Martinez. Extremely honest and easy to work with. Corey was very informative. Great job

Rita from Falmouth, MA September 24th, 2014


A gift to myself after the getting the best news of my health

September 17, 2014

I just receive great news about my health conditions, so I decided to buy a nice Mercedes from Nissan of Bourne. The manager Erick and Corey the sales person was extremely helpful and happy of my health results. Do not hesitate to see Erick, he will get it done and you will be happy to do so.
Marjorie from Falmouth, MA September 24th, 2014


From being a Toyota customer to my 1st Nissan and what a Great experience

September 20, 2014

My first time at N.O.B., a great experience, drive up with the old and drive out with the new,
Chopra from Mashpee, MA August 23rd, 2014

5.0 out of 5.0

My 3rd Nissan

by Chopra from Mashpee | August 16, 2014



Great experience, have used this dealership for 11 yrs now and won't be moving. They have always made the sales process seamless and the have the best service department on Cape Cod. Cannot recommend a better dealer on Cape Cod! Thank you Erick.
Roman from Falmouth, MA August 23rd, 2014

5.0 out of 5.0

My best new car

by Roman from Falmouth, MA | August 14, 2014



I have experienced excellent customer service. Both Corey and Erick did an excellent job explaining my options and finding me an affordable vehicle that fulfills my needs and interests. I would certainly recommend this dealership to a friend.
Charlene from Sandwich, MA August 16th, 2014

5.0 out of 5.0

I love my new Murano

by Charlene from Sandwich | August 7, 2014



I came looking for a Nissan Murano in a specific model and color. They had it, we got along very well, the price was great so I bought it. Great place to buy your next car. Rick, Tony, Erick, Laura,,,what a team, good job
Andrews from Bourne, MA August 16th, 2014

5.0 out of 5.0

My 2nd Xterra

by Andrew from Bourne | August 7, 2014



Great service, friendly and helpful sales team. I would recommend Nissan of Bourne to anyone.
Courtney from Boston, MA August 16th, 2014

5.0 out of 5.0

My first Nissan

by Courtney from Boston | August 16, 2014



My first expression of this dealership was a good experience, I did not feel that I was being haggle. Great Job!
Carolyn from Falmouth, MA August 11th, 2014

From my Nissan Altima to the New Awesome Rogue By Carolyn from Falmouth | August 5, 2014

I am so! So pleased with the Rogue and from the seamless transition to my new car and the Outstanding professionalism, attentiveness of the staff particularly Erick Martinez who was so accommodating and not just wanted to sell a car but help me to get the options and the specific car I needed and liked. Also, thanks to Sam for his equally accommodating effort and patience. Kudos

Rating from Carolyn

Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5
Gail from cape Cod, MA August 9th, 2014

Dear Erick,

I just finished the Nissan survey for the Sentra and was pleased to give all of you at Nissan of Bourne a spectacular report. Thank you, again, for making our experience such a wonderful one and be assured that we will sing your praises to all our friends. We are looking forward to a long and happy association with Nissan of Bourne and all the staff there.

Sincerely,

Gail
Colette from West Bridgewater, MA August 5th, 2014

5.0 out of 5.0

My new cute Xterra

by Colette from West bridge water | August 2, 2014



Friendly staff quick service not pushy.Great experience, thank you Erick

Patty from Wareham, MA August 5th, 2014

5.0 out of 5.0

Exceptional service,very knowledgable, no pressure

by Patty from Wareham, MA | July 20, 2014



I had an excellent experience at Nissan of Bourne. Met the owner first, who talked to me about the type of SUV and options I was looking for, then had salesman Sam pull out the perfect car that had everything I specified. Sam, my salesman, was awesome! He was very knowledgable of the operation of all the options. He spent so much time with me, because I had so many questions on the new features the Rogue SL offered. At one point I asked if I could pull into an empty school lot so we that I could try all the features in detail. We did, Sam was so patient and answered all my questions in great detail. I loved the SUV and decided I wanted the SUV I drove. I was given a good trade in value and a good price on my car. There was no heavy sales pressure, it was a pleasant experience and was totally stress free! Nissan had my registration switched from old car to new one the next day, I had to do nothing! When deal was done, I met with Laura to sign all the paperwork. She was easy to deal with, explained everything clearly, was great to deal with. Again easy transaction. I would recommend this awesome team to anyone.
Paula from Sandwich, MA August 5th, 2014

5.0 out of 5.0

love the new maxima!

by Paula M. from Sandwich, MA | July 29, 2014



I was in the market to lease a new 2014 Maxima and drove one off the lot within a week of contacting Nissan of Bourne. I did my initial research online and they had a great selection and decent (if not negotiable) pricing. Everyone at the dealership was pleasant and friendly, including Corey Amaral. The General Sales Manager, Erick Martinez, was courteous and professional. He was informative and helpful, and was respectful of our time and needs. Erick was virtually always available for us and there was never any high pressure sales tactics. It was an enjoyable, seamless experience due in part to Erick's laid back approach and willingness to negotiate a fair deal. I would recommend this dealership to others. The 2014 Maxima is a great "sporty" sedan, a sweet ride. It's "loaded" with all the latest hi-tech features for a fair price.
Schlick from Fairhaven, MA July 28th, 2014

Finally got my Juke
By Schlick from Fair haven | July 22, 2014

I had a very good experience from beginning to end of the buying process. I started at the website, sent an email, and got an immediate response. When I arrived the vehicle I wanted was ready to be test driven, and I was greeted by name by Mike. While mike went thru the test drive process, Erick worked on the numbers. We came to a mutually agreed upon price for the new vehicle, and my trade, and I became the proud owner of a new Juke SL

Rating from Schlick

Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5
HC from Capecod, MA July 22nd, 2014

My first new car!

by hc26 from Cape Cod, MA | July 12, 2014



This is a wonderful place to buy your first car! Great experience and great people!
Kirsten from Falmouth, MA July 22nd, 2014

My New Sentra

by Kirsten Peramba from Falmouth, MA | July 16, 2014



Erick was wonderful and very helpful. Such a great experience. Thanks so much for all your help.
Melanie from Wareham, MA July 22nd, 2014

OMG,I finanally bought a car on my own

by Melanie from Wareham, Ma | July 17, 2014



I visited Nissan of Bourne to purchase a new/used vehicle. I found the salesman and sales manager very knowledgeable and helpful. I had a certain vehicle in mind so when I got there I found one to test drive. It was pouring out but the salesman was willing to stand around outside with me anyways. I was happy with my experience there and purchased a Rouge.
Matt from Bourne, MA July 22nd, 2014

Internship and a new car!

by Matt from Bourne | July 21, 2014



Buying this car was a very pleasant experience. I came in looking for a used car but ended up purchasing a new Versa Note instead. Delivery was delayed for a week and the communication was great keeping me informed. I was also given a loaner car to use during this time which was a huge help. All the personnel were friendly and knowledgable. I would certainly recommend this Dealership if you are looking for a car
Kim from Bourne, MA July 15th, 2014

My first New car,OMG

YES, I'm more than happy with everything, you guys are all great!!! Most importantly my mom was happy!!! Thank u all really I could'nt of done it without u guys. Please thank the owner Tony for me and Rick is awesome love him!!!! And you Erick, you are the best,thank u for everything I mean it!!!
HC from Sandwich, MA July 14th, 2014

My first new car!
By hc26 from Cape Cod, MA | July 12, 2014

This is a wonderful place to buy your first car! Great experience and great people!

Rating from hc26

Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5
Nick from bourne, MA June 24th, 2014

Great sales accumen
By Nick S from Bourne, MA | June 19, 2014

Kevin Bates did an excellent job selling me my Frontier, I'd recommend him to anyone.

Rating from Nick S

Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5
Kaitlyn from Cape Cod, MA June 24th, 2014

Happy birthday to me!
By Kaitlyn from Kingston, ma | June 20, 2014

I came in just to have an oil change on my 13 altima and was interested in refinancing my car. I was informed that I could trade my car in for a year newer with no hassle at the same rates I was. I proceeded with the offer and in return had the best customer service I have ever experienced. They truly do care about your car buying experience making it quick, painless, and enjoyable. I highly recommend visiting Nissan of Bourne and ask for Erick !

Rating from Kaitlyn

Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5
Emily from Bourne, MA June 24th, 2014

Expecting the unexpected
By Emily from Bourne | June 21, 2014

I had a great experience buying my first car with Nissan. They made sure the car was a good fit for my lifestyle. I overall had a wonderful experience with Nissan and will definitely be buying my next car with them down the road. I dealt with Erick and Kevin and they both provided great support and we're very knowledgable. They made the experience that much better!

Rating from Emily

Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5
Pat from Cape Cod, MA June 13th, 2014

The Best of the Best
By Pat from Hyannis | June 5, 2014

To whom ever needs a vehicle and wants great treatment,service and honesty, NO need to look further. You must stop by and ask for Erick Martinez, the best experience ever, being honest from the first email to my arrival, the the deal, financing, delivering. What else can you ask for. The Best...

Rating from Pat

Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5
Rick from Plymouth, MA, MA June 13th, 2014

Great experience buying.........very friendly.....
By Rick from Plymouth, Mass. | June 5, 2014

Bought a 14 Murano, dealer had to find what I wanted in model and color. They had it the next day, sales on up did a great job and the price was right...........will be back for service on the vehicle and am confident that will be great also. The prep guy sent me on my way with nice clean and polished car......GREAT

Rating from Rick

Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: N/A
Overall Facilities: 5 out of 5
Melissa from Sandwich, MA June 1st, 2014

5.0 out of 5.0
Sales experience In Bourne

by Melissa from Sandwich, Ma | May 29, 2014

Very friendly and knowledgable staff. Worked with what our needs are. Long process but that wasn't anyone's fault.

Overall: 5,    Customer Service: 5 out of 5
Laura from Cape Cod, MA May 26th, 2014

Best experience ever!
By Laura from Cape Cod,MA | May 24, 2014

I had gone through nightmares at other dealerships... After almost giving up on my car search Erick made the experience better then I could have ever imagined! I never imagined I would be approved for a brand new car and Erick got me in a beautiful brand new car!! I never felt pressured and they explained everything clearly and thoroughly so I understood! Kevin transferred my plates and moved all my stuff from my old car to new! I didn't have to even lift a finger and the process was very quick! They played no games and we're real which was very comforting! I am extremely satisfied and will be referring all my family and friends to them! Thank you!!!

Rating from Laura
Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5
DLEVINE from Quincy, MA May 26th, 2014

I love my new rogue
By Dlevine from Quincy, ma | May 24, 2014

I am in love with my new rogue. Thanks to the team here (Rick, Erick, Laura and Tony) it was the best car purchase experience I've ever had. Everyone was amazingly helpful and an absolute pleasure to deal with. When it's time for your next car make sure you come here.

Rating from Dlevine
Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5
Marie from Cape Cod, MA May 26th, 2014

Love my Rogue!
By Marie Bar tram from Sandwich, MA | May 25, 2014

We are very happy repeat customers. Buying and now leasing is fast and easy. Thank you Erick

Rating from Marie Bar tram

Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5
Jackie and Jamie from Mattapoisett, MA April 23rd, 2014

I can not express how amazing Erick and Kevin are! They went above and beyond to help me get into a reliable and amazing vehicle! It wasn't your typical "salesman vs. buyer" situation. It was like talking to a couple of friends! We do not have one negative word to speak about your staff. We are customers for life!

Thanks again Erick and Kevin!
Linda and Drew Miller from East Falmouth, MA March 31st, 2014

Erick and Kevin,

As always, the team of Nissan of Bourne, aim to please, without being pressured :)
We've been dealing with Erick for years, always customer first...and now Kevin, who has joined the Nissan team, was very personable and professional, quite an impressive salesman! Erick, you are the most honest, proffesional person that any one that wants to buy a vehicle should stop by and see.

Thank you Erick and Kevin,

The Millers
Peter from Brigdewater, MA March 16th, 2014

I'm like so many other's that don't take real pleasure in the car buying process. The old high pressure were the best routine. I'm a mechanic by trade so I'm even pickier. This was the first time I've bought a car and didn't feel angry about it. Erick and Laura and everyone else is real easy going absolutly no pressure. I felt good about the price and level of service. Wouldn't hesitate in going back or refering others. 2013 Frontier
John from AL January 14th, 2014

The 2 gentlemen we dealt with at Nissan of Bourne, Erick Martinez and Kevin Bates were excellent and were the reason we leased our new 2014. We were going to shop around elsewhere, but they made it easy for us to make a decision.
Amanda from AL January 1st, 2014

For someone who always bought domestic, Nissan of Bourne sold me. I was very pleased with everyone and especially our salesman Kevin and the manager Erick. All my questions were answered and everyone was helpful. I knew it was going to be a good fit when I had my 6 year old with me and they all were very accommodating. Overall I have had a wonderful experience. Thank You!
Gail from AL December 27th, 2013

We were very pleased with the staff. Tony, Kevin and Laura are professionals in the greatest sense of the word. They made us feel comfortable and gave us lots of information to allow us to make our choices. We are very satisfied with the Altima we purchased and have been entertaining neighbors today as they came by to see our new car. We will praise Nissan of Bourne and we hope it translates to sales for you. We are happy to recommend your dealership and will be back in the future. You have won over another family which is just as you say on TV. Thank you for the positive experience.
Donna from Plymouth, MA December 19th, 2013

Nissan of Bourne has the greatest service department in and around cape cod. I have never felt so good getting my vehicle serviced. The guys there are honest helpful and get the job done right and when I get my car back it's sparkling clean. I will most certainly recommend Nissan of Bourne to all my friends family and co workers. You guys are number one.
John from AL December 2nd, 2013

I've been extremely pleased with my purchase so far. Kevin Bates has been very helpful, pleasant, and enjoyable to work with. He knows and represents the products and dealership extraordinarily well. This is my first purchase from Nissan of Bourne and, I would highly recommend Kevin, Erick the Manager and the dealership to others for the purchase of a vehicle.
Maura from Vineyard Haven, MA November 13th, 2013

Buying a car from Nissan of Bourne was a great experience. I had email and phone conversations with Erick before I came over to test drive the car I was interested in. When I got to the dealership Erick was with another customer so Kevin L. met with me, answered my questions and brought me on my test drive. Since I was looking to buy during a holiday weekend Laura called to see what my schedule was and to make sure I had my car when I wanted it. No high pressure sales, just really nice people helping you get the car you want.
Linda H from Plymouth, MA November 6th, 2013

Erick was exceptional every step of the way. He was patient, provided multiple vehicle/payment options and problem solving when it was necessary. He sealed the deal and exceeded my expectations.
Kevin from Cape Cod, MA October 30th, 2013

Hi Erick,
 
Enjoying that new Frontier very much. You can be sure that we will be referring more customers to Nissan of Bourne based on the fine treatment we received from you, Tony and Rick. We have also recently noticed your TV commercial and now have a renewed belief when you say "We do this from one family to another, one family at a time." Keep up with the fine customer service!

Best regards,

Kevin
alyssaivory25 from capecod, MA October 16th, 2013

Kevin was so friendly, made me feel so comfortable. Was so easy to talk to and made me feel like a friend. Great sense of humor. Kept things light. Erick was great, friendly and helped me a lot. Not pushy at all. Kept me at dealership until we reached a comfortable price for me. Was impressed. Owner was very friendly and everyone made me feel like a friend.
Gail from Cape Cod, MA October 16th, 2013

Thank you Erick. It was a stressful time and you were true to your words.
I am enjoying the new car, and already have bragged about you and your dealership...